FAQ

Frequently Asked Questions (FAQ) About Water Park Equipment

I. Equipment Safety & Maintenance

Q1: How is the safety of water park equipment ensured?
A: Safety is our top priority. All equipment is designed using dynamic mechanics simulations and equipped with multi-layer safety systems (e.g., non-slip handrails, intelligent emergency stop systems, full-coverage monitoring). Before delivery, each device undergoes 200+ rigorous tests to ensure structural integrity, electrical safety, and chemical residue levels fully comply with standards.

Q2: Will prolonged exposure to water and chemical disinfectants cause aging or corrosion?
A: No. We use corrosion-resistant materials such as high-density polyethylene (HDPE), fiberglass-reinforced plastic (FRP), and stainless steel, coated with nano-level anti-fouling layers to resist chlorine ions, UV rays, and algae. With proper maintenance, the lifespan exceeds 10 years. Annual maintenance services are provided to extend durability.

Q3: Does equipment require special protection during extreme weather (e.g., storms, typhoons)?
A: Yes. We recommend shutting down equipment and activating emergency protocols before extreme weather events. Support structures are designed to withstand Category 12 typhoon-level winds, and drainage systems rapidly clear standing water.

 

II. Equipment Selection & Usage

Q4: How to choose equipment suitable for different age groups?
A: We offer solutions for all ages:
– Kids Zone: Shallow splash pools, low-speed slides, and soft-edged spray features for ages 3–12.
– Teens/Adults Zone: High-speed slides, wave pools, and Aqua Magnetic Coasters for thrill-seekers.
– Family Zone: Lazy rivers, water climbing walls, and interactive play structures for group fun.

Q5: Are there capacity limits for the equipment?
A: Yes. Each device has a labeled maximum capacity. Examples:
– Large slides: 1–2 riders per run, ~200 riders/hour.
– Wave pools: ≤50 guests per 100㎡.
Refer to the user manual or consult our operations team for specifics.

Q6: Does equipment require regular replacement or upgrades?
A: Core components (e.g., slides, steel frames) last 10–15 years with maintenance. Electronics (e.g., sensors, lighting) should be updated every 5–8 years. We offer upgrades for AR interactive features and smart sensor integration.

 

III. Installation & Operations

Q7: How long does installation take? What are the site requirements?
A: Installation timelines vary:
– Small play structures: 3–7 days.
– Large slides/wave systems: 1–3 months.
Sites must meet load-bearing requirements (e.g., slide support zones ≥500kPa ground pressure), utility access, and safety buffers (e.g., ≥5m slide exit runoff zones).

Q8: How to reduce energy costs and maintenance expenses during operations?
A: Key strategies include:
– Using variable-frequency pumps and LED lighting systems.
– Deploying automated water quality monitors to optimize chemical usage.

Q9: How are equipment malfunctions resolved quickly?
1. Remote support: Engineers provide real-time video troubleshooting.
2. On-site service: Technicians arrive within 24 hours for critical repairs.

 

 IV. Environmental Compliance

Q10: Does the equipment meet environmental standards?
A: Absolutely. Our eco-friendly measures include:
– Materials: 100% recyclable HDPE, heavy metal-free.
– Water conservation: Circulation systems reduce usage by 70%.
– Noise control: Operational noise ≤65 dB (vs. 75 dB international standards).

ABOUT US
We are a global innovator in aquatic amusement equipment, dedicated to delivering premium R&D, manufacturing, and integrated solutions for water parks, theme parks, and resorts worldwide. Guided by our mission of “Innovation-Driven Safety, Tech-Enhanced Experiences,” we create comprehensive aquatic entertainment ecosystems for all ages and scenarios, with products distributed across the globe.
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